Get Paid and Easily Track Warranty Claims
for your Service Center
for your Service Center
Don’t drop the ball – Introduce Automation to
Improve Communication with Your Customers, Vendors, and Team
Improve Communication with Your Customers, Vendors, and Team
Get Paid
- Automated email reminders sent to vendors with late claims.
- Easily search for claims based on payment status and quickly modify the payment status to keep vendors up to date.
- Lookup vendor accounts to view their current balance and quickly modify payment status to keep vendor accounts up to date.
Stay Organized
- Track claim details like the date the claim was made, amount, the purchase date for product, defective parts, replacement parts, and time spent on service.
- Keep track of documents from vendors, employees, or customers (i.e. a receipt or checklist from vendor) by adding them to the claim in Cynch.
- Effortlessly manage stacked or combined warranties (i.e.manufacturers warranty will cover labor while extended warranty covers the parts).
Manage Vendor Relationships
- Transfer warranty claims to vendors using a Cynch vendor portal, automated email template, manual email, or through the website.
- View vendor history and notes to work more efficiently with each vendor.
- Set payment terms for each vendor, specified by the vendor, so employees can know when to expect payment for a specific claim.